Practical tips in preparation for your visit
Some practical tips and details that may be helpful when you plan to visit the museum.
At what time is it best to visit the museum?
Since the reopening in October 2018, the audience figures have hit record. Many people visit us every day, late in the afternoons and in the evenings it is usually a bit calmer.
There is free admission to the collections and admission fee to some temporary exhibitions, art classes and guided tours.
The Nationalmuseum App
Nationalmuseum Visitor Guide App contains audio guides, facts and inspiration. The best companion during your visit to the museum and a real gold mine for anyone eager to learn more about art and design.
Bags, storage facilities, wardrobe
- There are lockers where you can put your jacket, bag, backpackand umbrella on the lower ground floor.
- The lockers measure 40x38x36,65 cm. A small number of lockers measure 40x38x47 cm.
- You are allowed to bring smaller bags (max. 30x21x10 cm) into the exhibitions. You may not bring larger bags, backpacks and umbrellas; these must be placed in a locker.
- Any problems opening your locker after your visit? Please speak to a member of staff.
- Please note that, for security reasons, lockers may be opened by Museum staff.
- Please note that the Museum accepts no responsibility for items placed in lockers.
By being careful, we help to ensure that future generations will also be able to experience the museum’s treasures.
You can easily bump into the artworks on display, especially when the exhibition is crowded. For this reason, you are not allowed to bring backpacks, large bags or umbrellas, etc. into the exhibitions. In order to avoid spilling, you are not allowed to bring food or drink either.
Why are you not allowed to touch the art?
Even if we can’t see or feel it, our fingers are always a little bit sticky. The salt and grease that form naturally on our hands leave marks on the artwork if we touch them, and this causes serious damage. For this reason, you are not allowed to touch the art in the museum, not even gently. The same rule applies to design pieces and applied arts.
Easily damaged floors
Unfortunately, our parquet floors can’t cope with walking poles and ice grips. Please take them of before entering the museum.
Space in our galleries is limited, so visitors wanting to run off steam will need to slow down, and children may need a hand to hold.
Photograpy and filming
You are welcome to take photographs during your visit, provided you do not use a selfie stick, tripod or flash. Please be careful when taking selfies, so you don’t collide with anything fragile in the galleries.
Map of the museum
Find your way around the museum, floor by floor, by using our maps. Click here to see them.
The same maps can also be found in the app and on large digital screens in the entrance hall. There you will also find a leaflet showing the maps of the different floors. There is a tactile map in the lobby, to the right just after the steps.
Lifts that can accommodate wheelchairs and mobility scooters service every floor.
We will be happy to lend you a wheeled walking frame or wheelchair to make your visit easier. Please ask one of our staff on the ground floor.
No pets are allowed in the Museum. Guide dogs and assistance dogs are welcome.
Prams and pushchairs
You can walk around the museum with a pram or pushchair. If you do not want to bring it into the exhibitions, there is a space to park it outside the children’s exhibition at the entrance level. There is a museum host to give you instructions on where to park. Please note that this space is primarily intended for those visiting the children’s exhibition. If you want to visit the children’s exhibition with small children, there are pushchairs and baby carriers that you can borrow upon presentation of ID. We ask that you do not bring prams and pushchairs that have been used outdoors into the exhibitions, as they bring in dirt.
There are changing tables in the handicap toilets on each floor.